Essential Skills & Qualifications:

• You must hold a current New Zealand SRL ticket (Skipper Restricted Limits) with endorsements for vessels over 24 meters, vessels <500GT, High Speed vessels, and large Passenger numbers or higher skippers ticket; (OR Australian equivalent)
• A current New Zealand Marine Engineering MEC5 ticket is highly advantageous;
• You’ll be experienced working on high speed passenger vessels;
• You pride yourself on providing an outstanding customer experience;
• You have a proven track record and ability to successfully lead and support your crew;
• Due to changing weather conditions and variable operational requirements, a flexible and positive attitude are essential;
• You are committed to continuous improvement;

About us: 

Sometimes we feel the need to pinch ourselves. Because that’s us, out there. On the Gulf. And getting paid for it. 
Fullers360 was born of a love for the Hauraki Gulf in 1981. 39 years downwind, our network unifies the entire Gulf. Through a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play.

Our Purpose: 

Unifying the Hauraki Gulf by bringing together friends and whanau, supporting communities and businesses, opening up treasured destinations and sharing our local taonga.

About the role:

Reporting to the Crew Development Manager, this role is responsible for ensuring we deliver an outstanding experience and safe journey for our customers. Responsible for ensuring our vessels are well maintained, and all crew onboard are trained and operating at a high standard, you'll be a real champion of the customer experience, and motivate your crew to go above and beyond.

Duties:

• Provide safe and efficient operation of the vessels;
• Leading your crew to a high standard and motivating them to work as a team;
• Provide crew training and guidance;
• Providing excellent customer service to your passengers;
• Managing passenger & crew safety on board;
• Performing day-to-day upkeep on your vessel;
• Maintaining communication with the Operations team and other departments within Fullers;

Essential Skills & Qualifications:

• You must hold a current New Zealand SRL ticket (Skipper Restricted Limits) with endorsements for vessels over 24 meters, vessels <500GT, High Speed vessels, and large Passenger numbers or higher skippers ticket; (OR Australian equivalent)
• A current New Zealand Marine Engineering MEC5 ticket is highly advantageous;
• You’ll be experienced working on high speed passenger vessels;
• You pride yourself on providing an outstanding customer experience;
• You have a proven track record and ability to successfully lead and support your crew;
• Due to changing weather conditions and variable operational requirements, a flexible and positive attitude are essential;
• You are committed to continuous improvement;

As operations run 7 days a week, this position is on a rotating roster basis and will include weekend shifts and public holidays. Due to the nature of shift work involved, applicants are required to have a full driver's license and their own transport.

Benefits:

Fullers offer many benefits including:

• Discounted gym membership;
• Discounted healthcare;
• Free travel for leisure & commuting!
• Time and three quarters paid for working past midnight

Our Company Values:

Welcoming - There’s nothing we love more than being able to call the Hauraki Gulf home. But sharing it with others comes pretty close.

Restless - We’re hungry for innovation and excellence and always on the look-out for The Better Way.

Safe & Shipshape - Our operations run like clockwork, so we can look after those on board.

Straight up - We say what we mean, and we do what we say.

Owning it - We’re an efficient team and rely on each other. And people rely on us for a seamless experience. Let’s not let them down.

Company Culture:

As an organisation, we encourage our people to always treat others with respect, to act with integrity, to be open and trustworthy, and to use good judgment. Our people work hard, approach problems as challenges and learn from their successes as well as their failures. We’re friendly and welcoming, and the pride of being a part of our Fullers360 team radiates through our people and shows in their enthusiasm for everything they do!

Please note: Any information you provide will be used to evaluate your suitability to this position. We will hold onto your details for any future opportunities unless asked otherwise

Please apply to the official company advertisement via the following link:

https://fullersgroup.bamboohr.com/jobs/view.php?id=216