Back to Job List

TECHNICAL SERVICE REPRESENTATIVE

Category
Engineer  / Naval Architect
Salary
$45,000
Employment type
Full Time
Experience
Technical Manager
Skills

JOB SKILL REQUIREMENTS

        Marine industry experience

        Knowledge of boat building, maintenance, and repair

        Computer skills, including Word, Excel and Outlook

        Must have good communication skills, verbal and written 

BASIC SKILL REQUIREMENTS

        Type 30 wpm

        Be able to lift 40 lbs

        Have specific computer skills

        Must be able to read, write and speak the English language clearly

Description

JOB RESPONSIBILITIES

        Respond to any level of technical inquiry

        Work on special projects as required

        Participate in trade shows/boat shows, domestically or internationally.

        Visit customers for product inspections, adjustments and repairs

        Help to develop technical information systems for customer service

        Be skilled with manufacturing drawings

        Report issues regarding customer relations to senior management

        Be familiar with the Tides Marine quality system

        Be proficient with the MAS operating system     

        Be knowledgeable of all Tides Marine departmental procedures

        Develops and maintains good customer relations 

        Handles customer related problems and technical issues       

        Travels to customer and other, locations to perform duties such as inspections, repairs, diagnoses and recommendations   

        Other duties as required

Apply Instructions

Send resume to jobs@tidesmarine.
com