To utilize my background in IT Administration and Project Management towards a rewarding career in the Maritime Industry.
PROJECT MANAGER – International Diversified Products – N. Hollywood, CA – June 2008 – March 2009
Managed software development/implementation for shipping, logistics and accounting program
Managed network server procurement and implementation process.
Produced logical design and flowcharts for computer networks.
Created IT Policies, Procedures, and Guidelines documents.
Maintained Oasis Call Center Management software and Toshiba Strata Phone System.
Managed inMotion web hosting, Intermedia MX Webmail, MyFax.com and UPS Worldship accounts.
Worked with company president on new medical product development initiatives.
Administered IBM iSeries (AS/400) with resident IBS Integrator, Analyzer, and Netstore e-Business.
Provided System Administration services on multiple Windows 2003 Servers.
Managed SonicWall firewall, VPN user authentication credentials and file server backups.
Worked with contractors on the procurement and installation of multiple office-wide backup generators.
Performed pre-employment job screening, interviews, and background checks.
MARKETING MANAGER - Reconnect Systems - Santa Monica, CA - November 2002 – June 2008
Evaluated, maintained, and updated various CRM databases to meet business needs.
Created PowerPoint presentations, competitive analysis reports and media kit.
Analyzed market trend reports, website analytics, customer research and competitive industry data.
Created proposals in response to RFQ’s and various seasonal bidding opportunities.
Developed various email marketing campaigns and creative website design elements.
SALES & MARKETING MANAGER- L-3 Comm/Microdyne – Torrance - September 2001 – November 2002
Performed market research and sales qualification analyses.
Managed CRM databases and designed sales and published marketing collateral
Provided ongoing staff training and managed/reconciled employee expense reports.
OFFICE MANAGER - Sony Music/550 Digital Media Ventures - Santa Monica - June 2000 – February 2001
Performed purchasing, inventory control, and competitive vendor analyses.
Performed HR functions including benefits election and payroll assistance.
Managed operations and logistics for designated Digital Media Venture firms.
Managed integration of telecom, ergonomics, access control, and computer systems.
Bachelors of Science in Business Administration: Jacksonville University – Florida, 1999
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access), MS Visio, MS Project, ACT, Goldmine, SalesForce CRM, Constant Contact eMail Marketing, Adobe Photoshop and Illustrator, FileMaker Pro, Turbo Tax, Quicken, Crystal Reports, Web-X, Go2Meeting,Quick Books, Nettracker Web Analytics, Toshiba Oaisys ACD Call Center Manager & Strata CIX Phone Attendant Console, and IBS Enterprise Resource Planning software.
SUMMARY OF PROFESSIONAL QUALIFICATIONS
Managed projects involving complex processes to include product development, manufacturing, automation, industrial engineering, systems analysis, systems integration, distribution, for several products/services for global deployment and fulfillment.