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Objective


Individual seeking a career to work for a company I can advance with.


Experience


State Farm March 2013- 2014- Present

• Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas

• Responsible for improving customer retention through programs and service provided to the customer Utilizes mechanized systems to initiate and complete service orders and handle customer request


Education


EDUCATION:

_ Blue Water School inc. _Merchant Mariner Credential

_ Nathan B. Forrest High School Class o2011



_ Florida State College of Jacksonville

A.A degree in progress Jacksonville , FL

_Security Licenses –Florida Department of Agriculture


Certification


~ _ Navigational Watch (RFPNW)

_Basic Training

_Vessel Personal with designated

security duties

_Security Awareness

?


Skils


? Customer Service

? Collections

? Computer Literate/Data Entry

? Cashier Experience

? Supervisor



? Security license

? Over 100 calls taken daily

? Working at a quick and steady pace


 

Jacksonville, FL,
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