Looking for a promising career to grow and learn more with my experience
2006-2012 Restaurant Technologies, Inc. Sacramento/Los Angeles Ca,
-Remote/ Field Service Technician level 2, /Lead Installer/ Delivery Driver
*Maintaining, Organising Shop and service vans. Load, Unload Trucks Using Forklift or pallet jack when needed me to work in Warehousing.
*Expert in all hand & power hand tools that the company as provided.
*Surveying blue prints for the customer location before the installs.
*leading the team of 2 or 4 for installs including all paper work, clean up, and a friendly customer service training on RTI BULK COOKING OIL SYSTEMS.
*Responsible for monitoring and tracking all service that we provide to are customers including on calls 24/7 and weekends.
*Repairing, replacing, and servicing all RTI Equipments, at customer sites or in shop, including on our delivery trucks.
*Being involved when the company need’s some one to travel to a different City’s or states to help out, or doing Bulk oil deliverys.
*Responsible for working independently with little or no supervision.
2004-2006 Dish Network, San Diego, Ca
-Field Service Specialist 1, (FSS1)
*Understanding the basic of installation of the satellite systems, Equipments, and programming.
*Maintaining, helping out warehouse with inventory, pulling orders for Customers or technicians request when not busy.
*Experience on legacy and dish pro switches, dish300, 500, superdish, and all type of receiver models, Including Cables Cat5, 6 Rj11, Rj45.
*Being involved on the safety committee.
*Knowledge of friendly customer service both in English and Spanish and selling different programming and equipmets to our customer needs.
1997-2004 Sea World, San Diego, Ca
-Senior Ride Operator/Trainer
*Providing basic training for the new employees to operate rides.
*Responsible for handling crowd control, and upset guest.
*Obtaining new information for our training procedures that the Company has provided
*1997 High School Diploma, Hoover High, San Diego, Ca
*2003 Comptia A+ Certified, Microsoft Certified Professional (MCP) San Diego, Ca
CompTIA A+, MCP
*Computers, Comptia A+, MCP, Microsoft Office Suites, Hardware, Software, Customer Service, Power Hand Tools, Cabling, Wiring, Some Plumbing, Some Construction, Driver, Forklift