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Branch Manager


Seeking a position that will capitalize on twenty five years of acquired expertise and experience to ensure effective and efficient operational management.


06/2006 - 11/2008 Carmichael International Service Inc. Miami, FL

Branch Manager

Manage branch operations for a national CHB to include:

? Overseeing all aspects of the branch’s import operations as well as hands-on operational support.

? Maintenance of branch compliance with US Customs.

??Provide employee support and troubleshooting of complex regulatory issues.

2000 - 2006 Pro Service Forwarding Co. Inc. Miami, FL

Branch Manager

Manage branch operations for a national freight forwarder/CHB to include:

? Problem solving and support for import and export operational issues.

? Responsible for the office budgeting, collections, international agent and customer relations.

??Establish customer development through proactive sales and


1998 – 2000 Norman Krieger Inc. Los Angeles, CA

Team Leader

Manage import operations for the TJ Maxx Group of companies including:

? Proactive approach to cargo clearance through strict auditing of import documentation to ensure timely delivery of cargo to destination.

? Established (RLF) Remote Location Filing through Los Angeles and coordinated with Customs, bonded warehouses and domestic carriers in the two ports involved to allow centralized filing and management of entries.

? Provide technical expertise in Customs import requirements and domestic transportation issues to reduce operational costs.

1995 - 1998 Tower Group Int’l Div. of FedEx Redondo Beach, CA

Assistant Supervisor

? Manage various functions associated with regulatory processing of import transactions assigned to a team in addition to specific account management.

? Accountable for fiscal annual revenues exceeding $1,000,000 as well as providing leadership in guiding and coaching employees.

? Responsible for developing new business through proactive and creative solutions to enhance the customer’s profitability.

1994 - 1995 Tower Group Int’l Div. of FedEx Redondo Beach, CA

Senior Import Specialists

? Reviewed and processed import documents to ensure customs compliance and timely release of entry documentation.

? Achieved a high level of customer satisfaction through timely and accurate maintenance of data dictionaries and other related records.

? Handled complex trade issues and time sensitive accounts.

1989 - 1994 Castelazo & Associates Los Angeles, CA

Import Specialist

? Prepared and processed import documents for customs clearance through classification and data entry.

? Performed in all areas of import logistics from cargo clearance to warehousing and domestic distribution.

1984 - 1989 Castelazo & Associates Los Angeles, CA

Assistant Traffic Coordinator

? Processed all inbound consolidated freight assuring deliveries of cargo to customers through coordination with airlines and trucking companies.


1985 - 1987 El Camino College Torrance, CA

Major: Business Administration / Computer Science

Languages Spoken: English and Spanish


1998 US Customs House Broker license


Windows, Microsoft Office- Word, Excel, PowerPoint, Access, ABI, Lotus Notes


Miami, FL,
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