Seeking a position that will capitalize on twenty five years of acquired expertise and experience to ensure effective and efficient operational management.
06/2006 - 11/2008 Carmichael International Service Inc. Miami, FL
Manage branch operations for a national CHB to include:
? Overseeing all aspects of the branch’s import operations as well as hands-on operational support.
? Maintenance of branch compliance with US Customs.
??Provide employee support and troubleshooting of complex regulatory issues.
2000 - 2006 Pro Service Forwarding Co. Inc. Miami, FL
Manage branch operations for a national freight forwarder/CHB to include:
? Problem solving and support for import and export operational issues.
? Responsible for the office budgeting, collections, international agent and customer relations.
??Establish customer development through proactive sales and
1998 – 2000 Norman Krieger Inc. Los Angeles, CA
Manage import operations for the TJ Maxx Group of companies including:
? Proactive approach to cargo clearance through strict auditing of import documentation to ensure timely delivery of cargo to destination.
? Established (RLF) Remote Location Filing through Los Angeles and coordinated with Customs, bonded warehouses and domestic carriers in the two ports involved to allow centralized filing and management of entries.
? Provide technical expertise in Customs import requirements and domestic transportation issues to reduce operational costs.
1995 - 1998 Tower Group Int’l Div. of FedEx Redondo Beach, CA
? Manage various functions associated with regulatory processing of import transactions assigned to a team in addition to specific account management.
? Accountable for fiscal annual revenues exceeding $1,000,000 as well as providing leadership in guiding and coaching employees.
? Responsible for developing new business through proactive and creative solutions to enhance the customer’s profitability.
1994 - 1995 Tower Group Int’l Div. of FedEx Redondo Beach, CA
Senior Import Specialists
? Reviewed and processed import documents to ensure customs compliance and timely release of entry documentation.
? Achieved a high level of customer satisfaction through timely and accurate maintenance of data dictionaries and other related records.
? Handled complex trade issues and time sensitive accounts.
1989 - 1994 Castelazo & Associates Los Angeles, CA
? Prepared and processed import documents for customs clearance through classification and data entry.
? Performed in all areas of import logistics from cargo clearance to warehousing and domestic distribution.
1984 - 1989 Castelazo & Associates Los Angeles, CA
Assistant Traffic Coordinator
? Processed all inbound consolidated freight assuring deliveries of cargo to customers through coordination with airlines and trucking companies.
1985 - 1987 El Camino College Torrance, CA
Major: Business Administration / Computer Science
Languages Spoken: English and Spanish
1998 US Customs House Broker license
Windows, Microsoft Office- Word, Excel, PowerPoint, Access, ABI, Lotus Notes