Senior Management & Operations

SENIOR MANAGEMENT, BUSINESS DEVELOPMENT, OPERATIONS, OCEAN LOGISTICS & PORTS

Enterprising, proactive, motivated management and operation person with a proven track record of over 25 years of managing, building, and sustaining new & existing business ventures with consistent achievement of profit & business growth. Created and led high-performance teams to deliver accelerated growth, strengthening the top line consistently, and bottom line.

Profit Centre Head | Brokering & Chartering | Asset Management | Port Operation & Management | Trading | Business Development |Customer Acquisition & Retention | Marketing | Planning and Budgeting | Managing P&L | Financial Management | Training & Mentoring |Liaison & Coordination.

• Managed and build the company’s offering services for Chartering, Brokering, Vessel management, Port operations, SNP of vessels, handling litigation cases trading Non-Coking Coal of Indonesian, South African and Australian origin with Low - High GCV.  

• Managing day to day management, operations and P&L of the company
• Developing business for overseas coal mine owners selling various grade of coal in India
• Analysing International Coal market and shipping trend to decide the next course of action 
• Fixing cargoes and vessels on Time & Voyage Charter (Handy to Cape size) for movement of various kinds of cargoes
• Vessel management & bunkering for vessels under our management and vessels under Time Charter
• Handling demurrage & dispatch with owners/charters
• Brokering, managing and guiding for SNP of vessels (operations and demolition) 
• Port/Terminal management, HSSE, Operations and Management

• Managed and operated owned as well as leased assets, owned ports as per ISPS, chartering of vessels, business development, liaison with port authorities & customs, Insurance (PNI & H&M), classification societies, trading, and financial activities.

• Headed organization’s management, operations and P&L
• Managing, maintaining and operating owned and leased vessels
• Overviewing and deciding bunker prices, technical maintenance of vessels, dry docking, class, and surveys
• Handling claims and insurance matters with PNI
• Port management and operations – handling approx. 3 Million tons of dry cargo
• Managing all the 3 jetties in line with ISPS and HSSE compliances
• Chartering vessels (Time/Voyage), charter parties, freight negotiation, vessel operation, and management
• Overviewing of finance department & Trading activities
• Meeting and developing new business clients and retaining existing ones
• Attending Board meetings and reporting to Directors

• Managed and build the company’s offering services for Chartering, Brokering, Vessel management, Port operations, SNP of vessels, handling litigation cases trading Non-Coking Coal of Indonesian, South African and Australian origin with Low - High GCV.  

• Managing day to day management, operations and P&L of the company
• Developing business for overseas coal mine owners selling various grade of coal in India
• Analysing International Coal market and shipping trend to decide the next course of action 
• Fixing cargoes and vessels on Time & Voyage Charter (Handy to Cape size) for movement of various kinds of cargoes
• Vessel management & bunkering for vessels under our management and vessels under Time Charter
• Handling demurrage & dispatch with owners/charters
• Brokering, managing and guiding for SNP of vessels (operations and demolition) 
• Port/Terminal management, HSSE, Operations and Management

• Headed shipping and port vertical, business development, managing, operating and optimizing utilization of asset, participating in tenders, working on JVs, developing strategies to accomplish desired targets, ensure overall growth, profitability & achieve organizational goals.

Chartering / Brokering (Dry) Operations & Business Development:

• Managing, Coordinating & fixing tonnage (Voyage/Time charter) to achieve optimal returns for Principals/Charters
• Fixing tonnages for International / Coastal cargo movement (Handy, Handymax, Supra, Panamax)
• Handling commercial negotiations and approving of bunkering, freight, demurrage & dispatch calculation
• Negotiating & ensuring timeliness accuracy in completing all terms of projects and business
• Planning, budgeting, implementing & maintaining projects cost
• Monitoring market conditions in the industry and participating in significant contracts and tenders 
• Developing quality management system & engaging continuous improvement of department procedures (SOP) 
• Identifying, initiating & managing new businesses for dry & liquid cargo 
• Managing national & international clients & delivering customer delight through excellent valuable services
• Negotiating contracts for the dredging project

Port & Shipping Assets

• Managing Port Operation and marine assets viz. Ships, self-propelled barges, dredger & catamaran
• Managing of hired assets, cost controlling and optimum utilization
• Exploring make/buying decisions to our foray into assets ownership
• Developing Vessel Agency, Stevedoring and Freight Forwarding business as new verticals

Indonesian Office Operations

• Headed Indonesian office developing Trading & Logistics business
• Negotiating Coal price, terms & conditions, finalizing of contracts & L.C. with mine owners, buyers & bank
• Meeting, developing and maintaining the relationship with coal and nickel mine owners 

Major Achievements:

• Reduced operating cost of inbound material (annual quantity 9 million tons) 
• Increased pool of third-party assets and reduction of lighterage per metric ton prices by 12%
• Business expansion in Indonesia, developed long term contracts with coal mines for coal and deployment of owned assets.

• In charge of the organization's management, business development, operations, growth, profitability, managing, chartering & purchasing assets, participating in tenders and accomplishing the set targets.

Chartering (O&G Assets, Liquid, and Dry) Operations & Business Development:

• Business development with major EPC & Subsea clients for fixing AHTS, PSV, OSV, USV & transfer boats
• Negotiating with vessel owners for fixing (Liquid & Dry) bulk cargoes with a team of brokers
• Developing & implementing business strategies, logistics solutions & integrated services to meet the client’s requirements 
• Prepared a comprehensive business plan, investment plan, P&L for the business growth
• Exploring business proposals & opportunities to maintain high growth
• Worked on generating a more significant share from the existing customer’s wallet for all our verticals
• Maintaining clients by offering prompt & excellent service with minimized business risks
• Improving operational efficiency within the current business by employing capable people & cost cuttings.

Human Resource Management:

• Developing skills and competencies of the staff by training & achieve pre-set sales target through team motivation.

Major Achievements:

• Expansion of business contact base and increased revenue (US$92 million from US$85 million).
• Substantially reduced operational costs and claims.
• Recruited, trained and with team motivation developed a reliable and competent team, surpassing initial business targets.

• Steered sales & development activities, achieving budgetary targets, new markets developments, improving customer retention, and handling Global accounts.

Marketing & Sales Co-ordination:

• Managing entire operations of a separate profit center, through a large workforce of over 150 employees.
• Managing sales, customer service, documentation, operations, claims and insurance.
• Managing global accounts, analysing market, developing and implementing strategies for business development.
• Coordinating and liaising with Head Office, Regional Head Quarters & branch offices.
• Recruiting local talent training and developing independent business management capabilities in them.
• Developing and implementing action plans for achieving revenue growth and profitability targets.  
• Developing a local network, which tracked, and acquired new business for sustained business growth. 

Operations Management:

• Planning and setting annual operations budget and controlled expenses. 
• Monitoring and fully utilizing the operating capacities of vessels. 
• Planning and regularly updating pricing controlled RPB & M&R and ensuring maximum profitability.
• Interacting with owner’s representative & Director on day to day basis regarding planning and forecasting for equipment’s

Major Achievements:

• Through extensive interaction with customers, strategy execution and team motivation increased sales turnover by 11% and retained profitability at 9%.
• Achieved 95% customer retention by providing prompt, cost-efficient and reliable service.
• Utilized forecasts on specific lanes and reduced average voyage Turnaround time from 22 days to 19 days.
• Competently managed Global accounts and successfully implemented a strategy for Indian market.

• Supply’s to rigs, cost evaluation, and maximizing efficiencies for a project.

Logistics and Purchase Management:

• Managing procurement department (Domestic and International) with large staff of over 250.
• Liaising with custom agents & government on importation of various items related to a particular project.
• Managing large inventory of capital equipment for offshore operations.
• Handling local tenders & contracts for allocation of various jobs and supplies related to project operation.
• Developing a network of reliable local and overseas suppliers for project equipment.
• Maintaining good relationship with suppliers ensuring timely deliveries for the successful execution of offshore projects.
• Handling entire logistics from shipping until delivery to site/warehouse.
• Organizing & chartering of offshore vessels, negotiating terms & conditions.

Major Achievements:

• Through elaborate planning ensured timely deliveries and successful execution of offshore projects (Ekulama AGG pipeline, OSO 2Y2, Idoho platform).
• Reduced purchasing costs by 7.5%, shortened lead time for supplies to the site, strict quality assurance and manpower wastage.

• Managed shipping business with a team of 25 employees.
• As profit center head developed business action plans to achieve desired turnover & profitability. 

• Handling cross-functional assignment

• Port operation, documentation and customer services

• Master’s in Applied Management (Sustainable Shipping & SCM) Level-9, NMIT, 2018-2019
• Fellowship candidate from Institute of Chartered Shipbrokers, London.
• Master of Business Administration (Marketing Management), Indira Gandhi National Open University, 1996‐1998.
• Diploma in International Trade & Finance, Narsee Moonjee Institute of Management, 1996-1998. 
• Post Graduate Diploma in HR, National Institute of Human Resource Development, 1991‐1993. 
• B.A–Economics, Tolani College of Arts & Science, Gujarat University, 1987‐1990.

• Proficient in MS Office Suite
• Workshops on ISO 9001:2008, Six Sigma & Quality Management Systems. 

LinkedIn Profile: https://www.linkedin.com/in/mishrasanat/

• Logistics 24 years by 2018
• Senior Management 24 years by 2018
• Vessel Management and Operation 22 years by 2018
• Port/Terminal Management & Operations 12 years by 2018
• Strategy, Team management & P&L 14 years by 2018

• Master in Applied Management
  Sustainability and Supply Chain Management at Nelson Marlborough Institute of Technology
  2018 - 2019

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