Objective
- as required Passionate about delivering superior level of customer service toward additional business opportunities and positive referrals; assess needs and identify solutions; research and resolve complex problems, escalating to other departments and outside resources
- Effective communicator; with strength in writing reports of activities, unsafe conditions, and computer literate.
- Maintain a consistent record of positive performance evaluation; valid TWIC credentials, merchant mariner card, and U.S. passport
- Personal Strengths: flexible and adaptable in fast-paced environments; dedicated to company objectives; effective independently and in team endeavors with mature work ethic
Experience
Utility-hand, Cardinal Culinary Services
Alvin, TX
- Washing and drying clothes as well deliver them
- Wake up calls
- Cleaning rooms
- Trash maintenance
- Safety drill twice a week
- Twelve hour shifts
- Away from home for extended period of time
- Grocery stocking
- Assisting cooks with food preparation and galley maintenance
- Heavy lift of 50lbs or more at times
- Working on ships and rigs
2/8/2013-Present
Stevedore, Gulf Stream Marine 6/21/2012 — 2/1/2013
Houston, TX
- Loading and unloading vessels
- Using proper equipment to securely transport from docks to ship using safety materials.
- Control the handling of all containers including hazardous containers using proper safety equipment for protection. (flammable, toxic, and etc.)
- Working twelve hour shifts or more at a time
- Enduring various and extreme weather conditions while maintaining a strong sense of concentration and communication
- Lifting 50lbs or more at a time daily
- Safety-conscious and skilled in the operation and maintenance of power tools.
Food Prep, Chili’s Bar and Grill 8/1/2011 — 1/20/2012
Houston, Tx
- Frequently switched between positions as Food preps, and dishwasher with Janitorial Maintenance to support changing needs of large industrial kitchen
- Managed food and produce thru shipping and receiving process with 100% accuracy
- Inspected restrooms for cleanliness and availability of supplies and cleaned restroom when necessary
- Complied with all food handling standards
- Washed, peeled, cut and seeded fruits and vegetables
- Weighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipment
Education
- Marque Learning Center- High School Diploma, H- Fire Drill Training Total Safety
- Hydrogen Sulfide (H2S) Total Safety
ouston, Tx
Certification
- Merchant Marnier Credential, Expiration Date 09/06/2017
- TWIC , Expiration Date 01/26/2017
- U.S. Passport Expiration Date 01/02/2022s
- Trained for offshore water survival , (HUET) METS MODEL 5, Personnel Transfer Basket/Swing Rope Training by Falck Alford
- RIG PASS
Skils
- Outside interpersonal skills for effective communication with individuals from all cultures, backgrounds and professional levels; quickly establish rapport, and develop trust through close attention to detail
Enclosed is a resume outlining my qualifications, for your review in consideration for a career opportunity in Hospitality with in your organization.
As reflected I offer training in five of diverse experience. I am highly motivated and professional with a consistent of positive performance evaluations throughout my career. My communication and intrapersonal skills are outstanding, and I have the dedication and determination to succeed in any fast –paced environment.
Areas of particular strength include:
• Passionate in delivering superior level of customer service support.
• Assessing needs, identifying solutions, and resolving problems
• Soliciting additional business opportunities and positive referrals
• Closely protecting keys, mail, and business/personal information
• Personable in quickly establishing rapport and developing trust
• Providing assistance to individuals from all cultures and backgrounds
• Following precise procedures for optimal safety
Currently I am seeking a position where my talents will contribute to an organization’s growth. As part of job responsibilities, I am available to travel as required (valid U.S. passport) and open to relocation. I believe that my professional skills and personal integrity will be a valuable addition to your team.
I would appreciate the opportunity to discuss your needs. To arrange for a personal interview, please contact me by e-mail or telephone. I look forward to hearing from you soon.
Sincerely,
William P. Felder