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Operations Supervisor


Success driven professional with operational and management experience seeking challenging management position in retail, logistic and transportation industry.


Operations Supervisor December 2006-tilldate

Canadian Tire Corporation

Company Profile: Canadian Tire Corporation, Limited is a huge network of interrelated businesses, engaged in retail, financial services and petroleum with more than 1,000 stores and gas bars across the country.

?Provide leadership and direction to a team of logistic professionals ensuring all members execute business processes accurately and effectively.

?Facilitate the front-line communication link between team members and transportation managers.

?Maintain key client relationships with supply chain stakeholders, vendors and external contacts.

?Develop comprehensive quotes for clients and negotiate beneficial rates with partner carriers.

?Closely monitor department performance, review targets met and under performed, quickly implementing new strategies and training to meet and exceed customer relations, and operation goals.

?Have a full understanding of safety, operating, and escalation procedures and am able to operate under authorities and these procedures.

?Compile data/reports on specific service levels for management team

?Promote and support implementation of process, procedural and technological changes

Transportation Logistics coordinator March 2004-Dec 2005

Interstate Freight Systems Inc.

Company Profile: Interstate Freight Systems Inc is one of the Official Transport Carrier for Corporate giants, Walmart, Nestle, Metro Canada Logistics, Costco, National Grocers & A&P.

?Responsible for managing entire company’s operations (equipments; trucks and trailers) spread across two major provinces of Canada (Ontario, Quebec).

?Planning, Organizing & Dispatching deliveries going to various vendors

?Communicate with customers/vendors about possible delays in deliveries/pickups.

?Prepare exception reports on a daily basis, to check the accuracy for each and every delivery dispatched.

Customer & Public Relation Executive October 2003-March 2004

Optima Communications Canada INC-

?Provide customer service for companies in the United States that are listed with Dun & Bradstreet-a leading credit rating agency having more than 160,000 companies listed.

Operations & Response-Executive December 2001-September 2003

Sri Adhikari Brothers Television Network

?Conducting comparative research for commercial advertising and film entertainment spots.

?Controlling export operations for retailing television software.

?Presenting Media Proposals to Advertising Agencies & Production Houses.

Public Relation Executive May 1999-November 2001

Prognosys –Perception Management

?Providing a daily web-magazine to E-Commerce and dotcom clients through research on latest market news and updates.

?Extensive interaction with Media companies for dissemination of news releases, backgrounders & information notes

?New business development and event management responsibilities


?Supply Chain Management – currently pursuing with Canadian Tire.

?Marketing Management Program – Ryerson University – (August2003)

?Bachelor In Commerce - Major in Accounting & Minor in Computers and Operational Research – India-(1997-1999)


Bachelor In Commerce - Major in Accounting & Minor in Computers and Operational Research – India-(1997-1999)

Marketing Management Program – Ryerson University – (August2003)


?Transportation systems: Computerized Dispatch (MADDOCKS), AS400, Yard Smart, Visibility, PC miler, Streets and Tips, and QuickBooks


Citizenship Status

?Indian Citizen

?Canadian Citizen

Areas of Expertise

?Strategic & Operations Planning

?Intermodal Operations

?Operations Management

?Project & Event Management

?P.R & Client Servicing

?New Business Development

Mississauga , Ontario,
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