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Operation Manager - Shipping, Logistic


Looking for a challenging job opportunity in a reputable Shipping, Freight Forwarding in field of Operation Support / Customer Service with long time commitment where I can maximize my management skills, quality assurance, individual and professional growth.


From October 2006 till Present:

CSAV Group India Pvt. Ltd. Gurgaon, Haryana.

Job Profile (Execution):-

• Assisting all agencies of the company in Asia and Europe to accomplish their export activity effectively with much cost effective and competitive manner.

• Providing competitive routes for export of the cargo from one Origin (ex. Asia and Europe) to other destination of the world (Except Australia).

• Liaising with various Trade / Traffic Managers for various services and regions of the company to ensure maximum routes with combination of Intermodal (Feeder / Rail / Truck) should be available for use of agency so that they can sale the service effectively to the shippers.

• Modify / Addition / Deletion of Standard and Alternative routes in the live system of the company according to the instruction of various Trade and Intermodal Managers to avoid wrong movement of the cargo.

• Provide necessary Intermodal Movement Cost to the agencies for a particular sector.

• Intimate agencies about any changes of the vessel rotation / special trip for extra business generation / Additional call for the vessel and / or Port Omission.

• Asking agency to send their monthly export detail on a particular sector and send the summary report to respective Trade and Intermodal Manager for future decision making.

Job Profile (Supervision):-

• Organising and assigning the work among the team members keeping in view of global time difference and priority/urgency.

• Training, motivating and coordinating with team for better and improved performance and accountability.

• Generating KPI (Key Performance Index) for the team as well as for the individual team members.


Educational Qualification

? 2001 – B.A. (Economics Honours) from B.B.A. Bihar University

? 1998 – Intermediate from B.I.E.C.

? 1996 – Matriculation from B.S.E.B. Patna.

Other Certifications

? DNIIT from NIIT, Patna Center

o Once Year Diploma in Computer Applications

? MBA from Amity University (Correspondence)

o Persuing MBA from Amity University, NOIDA


? DNIIT from NIIT, Patna Center

o Once Year Diploma in Computer Applications


? Operating System: Windows XP,

? Databases: MS SQL Server, MS Access

? MS Office: MS-Excel, MS-Word, MS-PowerPoint

? Accounting Software: Tally 7.2

? Internet: LAN & Internet


Personal data

? Date of Birth : 26-October-1981

? Father's Name: Birendra Jha

? Marital Status : Married

? Current CTC: 2.50 Lac P.A.

? Passport Number : H3791966 valid up to : 01/03/2019

New Delhi,
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