Seeking ful time employment
SYSTEMS ANALYST / I.T. PROFESSIONAL / I.T. EDUCATOR
Profile: I am a highly productive, detail-oriented, awarded, proven, and skilled
information technology professional. I am team oriented as well as an independent
problem solver with experience in mission critical operations.
Certifications / Technical Skills:
A+, BEA Complete suite of certifications, C, C++, Ce Quadrat, Compaq complete suite
of certifications, Dell Certified Systems Engineer (Associate & Master); dbase, Eastman
Kodak Company Health Group Medical Imaging Equipment, Ethernet, Epson, EMC, Fuji
Imaging & Radiology, Gateway, Hewlett Packard Complete suite of certifications, HP
Computer Medical Sonography Equipment, HTML, IBM Rational Robot, Java,
switches and Hubs, Netscape, Norton Ghost, Okidata, Six Sigma White Belt, Unisys
ES7000 Series, McData, STK storage, Sun Solaris, Sybase, TCP-IP, Token Ring, Visual
Basic, Windows 95/98/NT/2000/2003/XP MCSE, Server, WINS and DNS, Microsoft
Office & Word, Powerpoint, Outlook, DLL, Veritas-Symantec NetBackup and Volume
Manager, TCP-IP, X.25, UNIX RedHat. More available upon request.
IBM, Brocade, McData, CallTrack, ClearPath Series, CTNT, DataMetrics Torch & ViewPoint, EXEC,
HTML, ISO Document Author & Veiwer, IX2200, Java, LAN/WAN, Open/OLTP, OSR
Series, Remedy, Service Delivery Support Systems, SRMS, Support Online, TCP-IP,
Unisys DMA-SPO/ UNIX, Symbolic Stream Generator, USC, and several hundred
CME's/LOC's from Universities throughout the United States
Unisys GOIS Organization Eagan MN Analyst of Internal Applications & New Technology Development
Project Management-Research/Development of new technologies. Also replacement of legacy applications and technologies. Performed disaster recovery, change control, patches, upgrades, and implement changes for future operations. Research and Development of existing and new technologies worldwide
Unisys Global Infrastructure Services Roseville MN United States Canada CSC/CSO Duty Manager, Software Support Ambassador & Systems Analyst
POC for all escalations either man-made or Acts of God in theatres, and when no expertise in remaining world theatres. Worked with IT. Problems that could not be resolved by individuals and groups within Unisys or their customers which ranged from airlines, banks, government - U.S. and international, IT, military, among many others. POC for the following Theatres: Asia Pacific, Europe Africa, Latin America, Middle East, United Kingdom Theatres. Part of Disaster Recovery Team for Emergency Fly/Fix Operations. Worked with and interfaced with customers, Director of Field Operations, Client Service Managers, Field Managers, Engineering Departments, and Sales. Software Support Ambassador. Developer of classes and Instructor for Unisys University.
Unisys Roseville MN Support Operations External Customers ?
Hardware & Software Analyst for company customer database. Provided telephone and electronic and dial-in support and resolution. Trainer and Instructor for Farmington New York U.S. Action Centers. Instrumental figure in development, and operation of automation process to streamline operations. Also Logistics design and development. Implementation for U.S., Virgin Islands, and Puerto Rico. Interfaced with project managers, customers, parts logistics, and multi-level support centers worldwide to develop and implement process efficiencies to meet Service Level Agreements. Added value by determining and deploying parts and/or personnel.
Alive Project, Eden Youth Program, Volunteer First Responder/EMT for Somerset Fire & Rescue for summer events, Hearts of Tucson, Hennepin County Medical Center Service League, MN Hooved Animal Rescue Foundation, Special Olympics, United States Medical Reserve Corps, United States Department of Health and Human Services Healthcare Personnel Relief Worker, Unisys Emergency Medical Response Team, United Way.
NOTE: I have numerous client satisfaction awards/e-mails/letters from employers and clientele I have worked with worldwide available upon your request.
For Maritime employment have passed U.S.C.G. 6 pack and towing
Please see resume for full detail
Please see resume for list of skills