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Field Service Engineer - ABB Turbocharger


“To contribute to the workforce from the best of my ability and to make sure that my willingness and motivation to take the responsibility and working with team spirit will make profit to the organization.”


Professional Experience

Managing Partner

May 2010 to till date Al Sajaa Air-condition Repair & Maintenance

? Meeting Customers regularly for to get enquiries regarding jobs/spares through Techno-Commercial Meetings.

? Making and Submission of Offers and Orders/Invoices regarding repair jobs and for Spare Parts.

? Doing regular follow ups to get payment dues as per PO/WO conditions.

? Making Annual Maintenance Contracts with Customers and doing Service Marketing.

Managing Partner

May 2010 to till date Macromagnum Electromechanical LLC

? Meeting Customers regularly for to get enquiries regarding jobs/spares through Techno-Commercial Meetings.

? Making and Submission of Offers and Orders/Invoices regarding repair jobs and for Spare Parts.

? Doing regular follow ups to get payment dues as per PO/WO conditions.

? Making Annual Maintenance Contracts with Customers and doing Service Marketing.

Sales Engineer – Engine spares

March 2009 to Dec 2009 Deserv Intl. Trading. LLC, Dubai

? Meeting Marine Customers regularly and getting enquiries for Spares in GCC.

? Making and submission of offers for Spares to Customers and doing follow-up with Customers.

? Doing regular follow ups to clear payment dues from Customers.

? Fulfilling the targets for Sales. Doing Sales Coordination.

? Finding new customer bases to improve sales business. Also done Field Service Marketing.

~ 4 ~

Service Engineer – Turbochargers

September 2006 to September 2008 Wartsila LLC, Dubai

? Attended Several Repair Jobs on Marine Vessels in Fujairah Anchorage and other ports.

? Attended Routine and Emergency Failure jobs in Captive Power Plants for PEC (Govt. of Yemen undertaking), Canadian Nexon, Yemen

? Attended repair jobs in Emergency Condition on European Naval Vessels.

? Also done Sales and Marketing of Spare Parts of Turbochargers while Service Visit.

Senior Engineer Field Service – Turbochargers

August 1996 to Sep 2006 ABB Ltd, Chennai (Turbocharger division)

? Responsible for Sales, Service, Techno-Commercial Meetings, Coordination and Field Visit to support the customers of Indian Railway, Captive Power Plants(Continuous Process Industries) and Marine Vessels Applications (On/Off Shore).

? Executing Trouble Shooting and Regular Maintenance Services at Customers’ Locations.

? Worked with All VTR-4 series,VTR 0/1 series, VTC series, RR series, TPL series, TPS series

? Worked with ERP/SAP tool to make Service Order and Invoices

? Preparing Service Reports and advising Customer for Spares Requirement for future Overhauling Jobs. Also advising Customers regarding product Modification/Up-gradation and Maintenance Procedures through Customer Support. Making of Sales/Service Offers and assisting for making of Tender Documents.

? Attending Techno-Commercial Meeting with higher officials of customers.

? Attended Two Times Product Training Courses at ABB Turbo System Ltd, Baden, Switzerland.

Service - Executive

December 1995 to July 1996 Eicher Ltd, Hyderabad (Tractors Division)

? As a team member of M/s Eicher Marketing Division worked as Executive – Service.

? Responsible to conduct adequate Product – cum – Service Training to Mechanics of Dealerships.

? Provided necessary Technical Support to Customers and find out solution to their problems.

? Responsible for Spares Marketing. Advising Customers about Product Modification/Up- gradation.

~ 5 ~

? Attended Warranty related issues, Dealer Ship and Customer Audits and Commissioning Jobs.

? Attended 10 days Training for Tractors Engines (Air Cooled) and Sub-Assemblies at Faridabad in India.

Field Service Engineer

July 1992 to December 1995 Madurai diesel sales & services, Madurai

? Worked as a Sales and Service Engineer for Cummins Diesel Engines.

? Attended warranty related issues, Trouble Shooting Jobs, Making/Submission of Sales/Service Offers, Follow-up activities with Customers for Orders and Payments.

? Also attended new engine commissioning jobs, preventive maintenance jobs.

? Worked with engines of N/NT/NTA Series, K- series, B-series and C-series in field with various applications like Heavy Earth Moving applications, Diesel Generators. Also responsible for Spares Marketing.

Field Service Engineer

Sep 1990 to June 1992 Prime Power Services, Ranchi.

? Worked as a Sales and Service Engineer for Commissioning and Servicing of Cummins Diesel Engines, Making/Submission of Offers of Sales/Services and Follow-up for Orders and Payments.

? Mainly attended Heavy Earth Moving Application (Construction Application) engine jobs at Mines of Coal India (CCL).

? Attended jobs of periodical checks, NEPI, Periodical Maintenance, Failure Analysis and Preventive Maintenance.

? Deputed at project sites and taken care of technical support of Cummins Engines.

? Responsible for Spares Marketing and updated Customers about Product Modification/Up- gradation

? Attended One Year in-house Workshop Training at M/s CDSS India Ltd, Pune in India from 1990-1991.


Diploma in Mechanical Engineering completed on April 1989 at India.


? Attended two times product training courses at ABB Turbo System Ltd, Baden, Switzerland.

? Attended 10 days training for tractors engines and sub-assemblies at Faridabad at India.

? Attended one year in-house training at M/s CDSS India Ltd, Pune. India from 1990-91.


Dependable team member

? Good Communication skills and reporting

? Decision Taking ability with Functional and product knowledge

? Target orientation and time management qualities

? Good Understanding ability and provide innovative and efficient methods of execution of work.

? Worked with MNCs’ like ABB and Wartsila for 12 years.


Mechanical engineer having 22 years of hands on experience in Field Service/Sales of Capital Goods like Diesel Engines, Turbochargers and Construction/Mining Equipment (Engine Side). Maintained good relation with customers through to achieve the maximum availability of equipment through Field Service, Spares and Customer Support.

? Worked with end users like Indian Railway, Shipping Companies and Power Plants of India, Sri Lanka, Nepal, Yemen, Oman, UAE and Maldives respectively.

? Worked with Prime Mover of Heavy earth movers, DG sets and Marine Turbochargers in Power Plants (CPP) and Marine Installations in Preventive maintenance, Warranty issues, Breakdown, Overhauling, Spares Support, Techno-commercial visits for Service / Sales issues and training for product modification/knowledge by conducting seminars.

? As a Senior Engineer, Managed team of Engineers and Interns and trained them in various aspects of jobs like Understanding of complaints, Analysis of problems & solving within constrain time

~ 2 ~

period to reduce the down time & increase productivity, Preparation of reports etc. Attended Re-Powering Projects in CCL Coal Mine Sites.

? Worked as Field Service and Sales Engineer, SAP Coordinator, Service Coordinator. Received Cash and Material Awards for Best Performance in Sales and Service for achieving Service and Sales Targets. Attended Company Training and Seminars periodically for Product modification and New Product launching.

? Have good knowledge and experience about Service/Sales Management Coordination, Warranty Issues, Failure Analysis Reporting, Purchase & Order handling and Familiar with INCO terms, Maintenance and Administration Activities and Customer Support.

? Well versed with Workshop / Service station activities like Delegation of work, Manpower management, Customer handling, Preparing of various reports, Problem finding skill, Warranty issues handling, Utilization skill of manpower and equipment etc.,

? Have good knowledge about the sales activities. Also associated with Spares Business of Turbocharger and Marine Engine and Accessories Spares. Managing of Dealer Network, good exposure in making of Sales/Service Documents.

? Managing two companies (Macromagnum Electromechanical LLC and

Al Sajaa Air-condition Repairing and Maintenance)


? Proficient in MS office, Excel, etc.

? Languages known –Tamil, English, Hindi

? Having valid UAE and Indian Driving Licenses

Dubai, UAE,
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