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Objective


A position as Export Coordinator/Supervisor in which my strong interpersonal and organizational skills will have valuable application.


Experience


PAOLA J. PONCE

804 MacDonough Avenue #2L

Brooklyn, NY 11233

917-279-3276

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PROFESSIONAL EXPERIENCE

?Export Supervisor/Coordinator, 2004 to present

?Laufer Group International, Inc.  New York, NY

• Responsibilities as an export supervisor/coordinator include making export bookings with all export steamship lines and carriers for FCL and LCL.

• Prepare export documents and dispatch orders for truckers.

• Daily interactions with U.S. and international customers/agents through fax, verbal or written communication to provide information FCL/LCL bookings.

• Handle all export operational matters.  Heavy customer service representative along with working with other NVOCC’s and other freight forwarding companies.

• In charge of all customer queries/issues and handle very effectively.

• Prepare ocean documents; MBL, HBL, shipper export declaration, certificate of origins, track freight.

 

Export Coordinator, 2003 to 2004

Rhode & Liesenfeld, Inc.  New York, NY

• Responsible for ocean export operations and bookings.

• Provide all import and export rate requests for international customers and agents.

• Handled high volume U.S. and foreign customer service duties: export documents, track freight.

• Prepared billing inquiries for U.S. and international customers/agents.

 

Export Clerk, 1998 to 2003

?FTS International, Inc.  Jamaica, NY

• Expedite airfreight shipments to Israel.

• Prepared all airfreight documents: house airway bills, certificate of origins.

• Prepared and monitored incoming/outgoing correspondence for major Israeli accounts.

• Respond quickly and efficiently to customer’s inquiries.

• Provided administrative and operational support.

 

ACADEMIC BACKGROUND

?Wood-Tobe Coburn School, New York, NY

?Major:?Business Administration Degree, September 1995 – June 1996

 

SKILLS/PERSONAL

Proficient in AS/400, Windows; MS Word; Internet; Type 55 wpm; Fluent in Spanish

Highly energetic, organized, self motivated, and work well under pressure


Education

Certification

Skils

 

Brooklyn, NY,
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