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Cargo Controller, Service delivery, Contingency planning, vessel planning,


To secure a challenging position to utilize my talents and also to implement and to influence my creative ideas in an organization where there is an ample scope and growth for the organization as well as individual development.



1. M/s MAERSK InfoTech Services India Pvt. Ltd., Powai, as SENIOR PROCESSING OFFICER in the Operations department- ( 17FEB, 2003- till date) For the below locations

Nordic, ( Finland, Sweden, Denmark, Norway )

West Mediterranean, (Spanish, Portugal, Morocco)

East Mediterranean (Italy, Turkey, Greece, Lebanon, Israel, Egypt)

Central Europe (Rotterdam, Anterwerp, Bremerhaven)

Job Function:

As Service Delivery: ( Senior Processing Officer )

• Assist Location to prepared Standard Operating Procedures and suggest the process improvement

• Identify areas for improvement in service delivery (cost / data quality / productivity / customer requirements) based on customer feedback /proactive analysis of operational efficiency /effectiveness.

• Mapping of Migration Activities and SLA ( Task list , SOP , )

• Formulate sub-action plans to meet objectives and goals of the migration plan.

• Follow up action plan closely and ensure that target and deadlines are met by countries focal points.

• Keep the Operation enable updated with all the Operation activites.

• Ensure good communication and respect between GSC and stakeholders.

• Participate in internal team meetings and contribute with ideas/suggestions for overall improvement of the operations business unit.

• Taking initiative to Coach team members to excel in performance.

As Business Contingency Planner. ( Senior Processing Officer )

• Conduct monthly contingency test between Area-GSC and GSC-GSC

(Between the location-service center and service center –service center)

• Evaluate the requirement of the changing business

• Review and formulate action plans for the challenges and obstacles

• Establish standardization and continual improvements.

• Keep the Operation Contingency site update with the SOP/Task List


As a Planner: ( Processing Officer )

• Preparation of the daily deadline

• Vessel Scheduling and Voyage generation ( Schedule & Proforma )

• Preparation of the Daily Performance report of the team members

• Reporting to Cluster Offices situated in Spain & Italy, Weekly Performance report (of KPI Tasks handled) in Mumbai.

• Internal Reporting to Operation management of Weekly Data Quality & Timeliness Issues and Ensure data Quality levels are maintained.

As Team Member: ( Trainee )

• Preparation of Load/Discharge/IMO/OOG/Reefer list involving submission of reports/manifest and DGD to Terminal Offices & Customer desks, scrutiny of each & every unit/container with regards to type of cargo loaded/ discharged

• Planning Transshipments of Cargo on Next available Vessel as per Terminal advice

• Updating of vessels Arrival/Departure details w.r.t specific ports

• Release of vessel in RKEM involving systems updating Load/Discharge/Gate/Restow moves in RKEM System w.r.t specific Port, final analysis of cargo/units which are actually loaded, reporting short-shipments, overloaded or over landed containers & informing next port regarding Vessel Release, RKCO updates.

• Create Sailing and Arrival Data , Release vessel in RKDS

• Clearing B4/B5 reports and RKMSR01 errors

• Checking short shipped / over landed containers and planning the shortshiped units

• Clearing of rejected moves in RKEM

P&O Integration

Have also Support the for P&O Integration to Maersk Benelux (Rotterdam)

( Take-over of P&O Needloyed by Maersk Sealand. )

• Training of P&O Needloyed staff

• System Alignment of P&O Needloyed cargo data to Maersk Line data.

2. Texport Syndicate – Garment Export House

Worked for 6 Months as a Commercial Assistant

Worked Handle: (In SAP R/3 System)

• Preparing Stock Statement.

• Preparing the Goods inward and outward documents.

• Preparing of the Purchase order.

• Interacting with merchandiser and vendors for rates and quality of the material.

3 Investwell – A Share Broking firm (Temporary)

Worked for 6 Months as an Office Assistant

Worked handle:

• Maintain bank Reconciliation statement for the proprietor.

• Maintain Ledger balances.

• Prepare Payin – Payout statement.

• And miscellaneous day to day work.



• Passed T.Y.B. Com. Examination conducted by Mumbai University through National College with 56% in 2002

• Passed Higher Secondary Certificate Examination conducted by Bombay Board through National College with 56% in 1999.

• Passed Secondary School Certificate Examination conducted by Bombay Board through St. Francis D’Assisi Boys’ High School with 64% in 1997.


• Passed Government Certified Examination of English Typing 40 wpm conducted by Maharashtra State Bureau of Examination (Pune) with 88%

• Passed Government Certified Examination of English Typing 30 wpm conducted by Maharashtra State Bureau of Examination (Pune) with 85%

• Process Basic Knowledge of web Designing ( HTML, DHTML,VB-Script, and Java Scripts )


• Passed Elementary Drawing Grade Examination

• Completed Prodigy course of MS office through Aptech

• Passed Tilak Maharashtra Examination of Maths - Grade Fourth & Fifth

• Participated in Dr. Homi Bhabha Bal Vaidnyanik Competition - Senior Level

• Took part in Maharashtra Rajya India Scouts & guides and passed Tritiya Sopan Exams

• Completed Civil Defense Course – Basic.



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