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Objective


To support organisational growth with the application of all that I have learnt through scholarly and professional pursuits by transcending this knowledge, thus, culminating in a long and fulfilling career in the maritime industry.


Experience


APL CO. PTE. LTD. Jan 2011 – Aug 2013 (Left to pursue further studies.)

456 Alexandra Road, #19-00 NOL Building Singapore 119962

Job Description: Cargo Controller - Global Network Operations (Last drawn $2,900.)



• Cargo Intra-Asia Line Hauls.

o Cargo control for 5 weekly services from the SEA region to the Indian Sub-continent, Arabian Gulf and Red Sea regions.

o Performed weekly rotation between cargo planning and service reporting.

o Functioning as a node to the South East Asia network and the in-between point for the departments of trade, planning, sales, marketing and network.

o Daily correspondences with regional front line offices.

o Maintained an average of 95% capacity for all sailings in 2011.

o Improved the automation of Excel reports within a year of joining APL.

• Cargo Short Sea

o Cargo control for all feeder vessels, Post-Panamax and below, sailing within the North Asia, South-East Asia and South Asia regions.

o Reporting for SEA North-South Pipe utilisation.

o Created report forecasting for 18 additional feeder services in South-East Asia, South Asia and Middle East, which remain highly requested by teams from sales, marketing and trade.

o Improved backhaul reporting automation for Cargo Short Sea.

o Expanded Cargo Short Sea to include Feeder Control.

o Expanded into Middle East short sea control.

• Cargo Diversion (Lead)

o Attended to critical requests globally to divert cargo that is already on sea by evaluating the most cost effective and efficient methods.

o Professional experience in settling urgent customer needs.

o Daily correspondences with international front line offices including personal contact with high level personnel.

o Decreased errors and increased reaction time to requests by creating uniformed procedures while maintaining flexibility.

o Attained high levels of customer service by reducing both the number of complaints and the severity per case.

o 50 requests per day on average performed concurrently with Cargo Short Sea and Cargo Europe responsibilities.

• Cargo Europe

o Cargo control for 7 weekly services from Asia to Europe under the G6 Alliance.

o Performed weekly rotation between cargo planning and service reporting.

o Close communication with alliance partners as well for pre-planning and utilisation of allocated slots.

o Functioning as a node to the South East Asia network and the in-between point for the departments of trade, planning, sales, marketing and network.

o Maintained accuracy of every Cargo Europe report to a 1-2% error threshold.



LION RIG BUILDER PTE LTD Mar 2010 – July 2010

18 Boon Lay Way # 10-135 TradeHub 21 Singapore 609966

Job Description: Business Development Intern



INSIGHT ADJUSTER & SURVEYORS PTE LTD Nov 2004 – April 2005

8 Shenton Way #46-03 Singapore 068811

Job Description: Surveyor Intern


Education


MSc in Marine Policy 2013 – 2014

CARDIFF UNIVERSITY, United Kingdom

Modules –



• Marine Policy (Major)

• Law of Carriage of Goods by Sea

• Port Policy

• Maritime Economics



Bachelor of Transportation Management 2009 – 2010

UNIVERSITY OF APPLIED SCIENCES NHL, The Netherlands

Obtained Certificate of Attendance for Crisis and Crowd Management Course

Modules –



• Maritime Business Law

• Maritime Transportation

• Ship Broking & Chartering

• Ship Planning & Hazardous Cargoes

• Marine & Offshore

• Logistics

• Management Accounting

• Terminal Design

• Port Economics

• Offshore/ Dredging/ Human Resource



Diploma in Maritime Transportation Management 2003 – 2006

SINGAPORE POLYTECHNIC, Singapore


Certification

Skils


Core competencies include:



• Organisational Management.

• Crisis Management.

• Technical Expertise in main Microsoft Office suites.

• Voyage Management.

• Information Analysis.

• Customer Expectation Management.

• Supervision and Training.


 


I relish the challenge of new situations as I seek to grow as a professional and an individual. My unique education path attained in Singapore, The Netherlands and the UK, promotes my global view of the maritime community. Through my professional experience, I am accustomed to multiple tight deadlines, high pressure situations requiring methodical thinking, high volume of emails on a daily basis and flexible working hours.

Singapore,
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