Business Management

Prepare tax returns for individuals or small businesses.
Establish rapport with clients to build working relationships and increase retention�
Provides exceptional customer service
Prepares fast, accurate tax returns using industry leading technology
Fulfills ongoing tax training and testing requirements

All services sales representatives not listed separately.
Operate the cash register and provide accurate change to cash-paying customers
Suggest complementary items when appropriate
Greet and provide assistance to customers
Unpack shipments in the store room, categorize them appropriately and restock shelves
Place, prepare and distribute special orders for customers who can't find what they need in the store

Introduce new material and review lessons with 9 to 28 children, including ED, ID and LD courses
Implement good time management skills and the ability to properly handle misconduct�
Provide administrative, educational and social support
Test, analyze and collect testing data for benchmarks, PALS and etc.

Planned and implemented age appropriate activities that were based on the curriculum
Provided a safe, nurturing and educational environment�
Supervised approximately 4 teacher assistants with a class size of 10-19 students
First Key Holder
Substituted and assisted with other age groups and events

Processed teller transactions for individuals and business accounts
Created multiple marketing strategies to attract new customers and sell bank products
Completed weekly and daily audits
Examined, evaluated and processed loan applications

Processed payments and applied discounts
Ordered equipment and added additional lines to accounts
Received in-bound retention calls
Performed troubleshooting and processed repair tickets

Conducted small group sessions on daily goals and requirements
Approved or rejected payday cash advances
Submitted delinquent accounts to collections
Processed court document for legal liability (judgments and garnishments)
Processed weekly payroll for 10 employees