Objective
Dealing with different nationalities with accordance with my professional work experienced.
Experience
1. RAINBOW RESTAURANT AND CATERING SERVICES - August 2005 – October 2009
FOOD ATENDANT – GUEST SERVICE OFFICER (PARTIME JOB)
Sharjah United Arab Emirates
* Greeting the guest with the smile and guided them to their assigned tables
*Attending to all guests needs at catering service functions
2. EMIRATES MANPOWER SUPPLY-January 7, 2004 –January 7, 2010
SECRETARY / RECEPTIONIST / TELE-SALES MARKETING
Al Fardan Certre, Buheira Corniche, Sharjah- United Arab Emirates
* Answering incoming calls & determined the purpose of the callers & Forwarded calls to appropriate Personnel
* Answering queries regarding nature of business, office location & other related information as needed.
* Hunts and source out qualified manpower (skilled and unskilled workers) Made ready for immediate Employment and Solving problems, giving advices to the arrival workers.
* Negotiate with the travel agency with regards to booking schedule of skilled and unskilled workers and Personal booking of the Manager
* Dealing with the client in UAE National, and other nationalities.
* Organize and maintain an office system that effectively and efficiently support the business activities.
3. SUGA-SHUSHI BAR -January 2, 2002 – January 2, 2004
RECEPTIONIST/ CASHIER/WAITRESS
Las Pinas City, Philippines
*Attending customer’s calls with regards to their orders.
*Placing an order and forwarded to the personnel in charge.
*Arranging weekly orders to the suppliers.
*Provided and Assist the needs of the customers.
*Accepting payment and handling cash register
*Preparing daily report on cash and depositing cash on hand to the bank.
*Responsible for Monthly Report such as office stocks food supplies and Kitchen equipments
Education
College Graduate
Batch 1998-2002
West Bay College
Bachelor of Science in Hotel & Restaurant Management
Certification
1. FAR EAST MARITIME FOUNDATION INC.
U.N Avenue, Ermita Mania
Basic Safety Training (Cert. No. BST-091-11101463
2. DIPLOMATIC Club - Doha, Qatar
Housekeeping and F&B Department
3. WG & A Super Ferry 12
Manila- Cebu
House Keeping and F&B Department
4. Okasan Japanese Restaurant
Madrigal, Ayala Alabang
Waitress (On the Job Training)
Skils
*Proficient usage of Internet explorer
*Knowledge in Microsoft Office (word- excel)
*Good communication with telephone, and Interpersonal skills.
SEMINARS ATTENDED:
1. Food and Beverage, Front Office, House keeping and
Customer Service seminar
2. Seminars and Training of F&B and House Keeping Techniques
College Saint Benilde, Della Salle University - Manila
3. Global Marketing Trends in Food Service,Hospitality and Tourist industry