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Captain - Beach Loading

Category
Shipboard Officer / Personnel / Crew
Salary
$35.00/hr plus tips, plus $2,500 New Hire Bonus
Employment type
Full Time
Experience
Company Employee
Skills

QUALIFICATIONS

  • USCG 50/100 ton license, Tow Endorsement, Sailing Endorsement
  • TWIC Card (unless excempt)
  • Liquor Card, CPR Card., Radio Operator License
  • Demonstrated leadership and vision in managing crew
  • A demonstrated commitment to high professional ethical standards
  • Commitment to the company’s vision and mission statement
  • Exceptional communication and service skills
  • SCUBA diving experience/certification encouraged
  • Experience loading passengers from a beach aboard a 40' catamaran or similar.

DEMONSTRATION OF PHYSICAL ABILITY

  • For both the safety of the crew and guests, Captains must by able to demonstrate physical ability to perform their job. These responsibities are listed in Section VII of the Application for Merchant Mariner Medical Certificate (CG-719K – Please see attached).
  • Not listed on the CG-719K, Captain must:
    • Perform in-water rescues – towing / swimming / paddling unconscious passenger through water and lifting unconscious passenger on to boat
    • Assist guests on and off boat – lending a hand to passengers – catching them if they slip while embarking/disembarking the vessel
    • Comfortably paddle on a surfboard

Description

Trilogy Excursions Maui is seeking qualified individuals to fill our Beach Loading Captain opportunity. We operate a fleet of 7 Gold Coast catamarans and load from the gorgeous Ka’anapli beach in West Maui. We provide lifelong memories that span generations for our guest and Trilogy ‘Ohana. To learn more about this opportunity and to apply please visit www.sailtrilogy.com and click Careers at the bottom of the page. We look forward to seeing your resume.

The Captain provides daily management, organization and leadership while operating Trilogy vessels. Responsibilities vary based on the tour and vessel. It is the responsibility of the Captain to promote the vision and mission of the Company to both crew and SNUBA Guides on their respective boat.  Captains are responsible for safety of the vessel and all persons aboard.  They are required to handle all safety issues and emergency situations and be able to act quickly and responsibly to the best of their ability and training.

RESPONSIBILITIES BY FUNCTION:

VESSEL SET-UP & PRE-TRIP / POST-TRIP

  • Perform daily pre-trip briefings with crew
  • Make sure snorkel and SNUBA equipment daily inventory is adequate for your vessel
  • Take an active/ongoing role in crew training on a daily basis (10 minutes).
  • Fuel and pump out vessel
  • Ensure alcohol counts are correct and accurate
  • Report any important deficiencies to Operations and make reasonable repairs as needed
  • Ensure beginning and end-of-day procedures are followed, always leaving the boat better than you received it
  • Accurately complete all necessary paperwork and turn in/log daily

 TRIP / CHARTER RESPONSIBILITIES

    • Fulfill Company wishes for:
      • Type of charter (length, duration, details, etc.)
      • Customer service standards
      • Safety standards
      • Represent Trilogy to guests in a positive manner
  • Calmly and clearly communicate safety-related briefings/instructions to guests & passengers
  • Direct Crew as needed
    • Ensure Crew are providing Trilogy customer standards – set the pace
    • Ensure Crew adhere to all safety standards
  • Ability to maneuver vessel and make sound judgement calls to include, but not limited to, sailing and rough weather
  • Notify reservations of changes in tour(s). e. upset guests, walk-ons, no shows, mistakes in reservations, payment issues, refunds, reschedules, etc. in a timely manner

 VESSEL REPAIR / MAINTENANCE / GENERAL PREP

  • Be able to lead or assist with any and all prep duties including but not limited to:
    • General cleaning / organizing
    • Painting
    • Fiberglass repair
    • Engine systems (oil changes, fuel filters, coolant systems)
    • Safety systems
    • Bilge systems
    • Rigging systems
    • Steerage systems
    • Electrical systems
    • Soda machine
    • Alcohol storage
    • Vessel supplies and storerooms

 LEADERSHIP

  • Log Book and HelmConnect: On a daily basis, log the following data:
    • Names of Crew, SNUBA Guide(s), and Photographer(s)
    • Trip timing
    • Brief description of the day, to include wind/weather and sea/ocean conditions
    • # of passengers
    • # of trash bags
    • Record damages to the vessel and maintenance that is needed
    • Record engine hours and fueling as well as pumpout
  • Track personal sea time for renewal (send it to Human Resources a minimum of two (2) weeks prior to submitting your Captain’s License renewal packet to the USCG.  Hr will also provide a random drug testing letter.
  • Stay up-to-date on industry standards
  • Understand and adhere to all applicable local, state, federal rules and regulations
  • Attend monthly Captain meetings
  • Report crew conflicts to Fleet Manager
  • Act as a leader and role model for crew
  • Uniform must be clean and in accordance with company standards
  • Manage day-to-day crew performance and issue Written Warnings per company policies. Report:
    • Attendance
    • Uniform
    • Performance
    • Safety
    • Sexual Harassment / inappropriate behavior

 INCIDENT REPORTING

  • Must follow guidelines in the Incident Packet, to include, but not limited to the Phone Tree & all forms
  • Understand locations per trip for extraction of injured parties. Discuss Action Plan with Crew
  • Perform and document alcohol tests on Crew and Divers when required; via written & photo documentation
  • Take photos of location/area of the vessel where the incident/injury/damage occurred & email to fleet manager
  • Must always have all Emergency Phone Numbers in phone: USCG, NOAA, Lifeguards, etc.

  HARBORS

  • Follow and understand the rules of the harbor
  • Be familiar with the harbor permits and restrictions for each vessel
  • Develop rapport with the DLNR/DOBOR harbor agents and represent the Company well with all others.

 KONA WATCHES

  • Stand-by for watches and move and/ or stay aboard vessel as needed
  • Contact Fleet Manager to help or assist where needed
  • Contact Crew as needed to help / assist

 NATURALIST AND HAWAIIAN CULTURE

  • Continue to learn and increase knowledge
  • Share accurate information with guests and Crew
  • Utilize displays and whale equipment

 SAFETY

  • Confirm vessel is fit for service each day and report any / all deficiencies. Make reasonable repairs as needed
  • Ensure safety equipment is present and in good working order. Know how to properly use all safety

Equipment

  • Teach and train Crew
  • Random / Post-Accident Drug Testing: Assist Human Resources by following protocol and the Substance Abuse Policy

 LEADERSHIP

  • Attend monthly Captain meetings
  • Report crew conflicts to Fleet Manager
  • Act as a leader and role model for crew
  • Uniform must be clean and in accordance with company standards
  • Manage day-to-day crew performance and issue Written Warnings per company policies as needed. Report:
    • Attendance
    • Uniform
    • Performance
    • Safety
    • Sexual Harassment / inappropriate behavior

Apply Instructions

To learn more about this opportunity and to apply please visit www.sailtrilogy.com and click Careers at the bottom of the page. We look forward to seeing your resume.