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Education, Experience & Location |
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Resume ID: |
125013 |
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Location: |
USA MI Portage |
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Education: |
4-yr Degree |
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Experience: |
8 Years |
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Resume |
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Objective
Bring my strategic management experience to the maritime industry.
Work Experience
Stryker Medical, Portage, MI 2010 to current
EMS Operations Team Leader
Responsibilities:
- Manage medical device LEAN manufacturing assembly team of EMS and Evacuation products in an FDA regulated
environment.
-Drive excellent performance metrics in quality, daily build rate goals, customer service expectations, manufacturing
innovations, financial budgets, labor efficiencies, team engagement, and people development.
-Oversee operations of nearly $100M in world-wide revenue annually by collaborating with Materials Team, Fabrication,
Regulatory Affairs, Sales, Marketing, Quality, Advanced Engineering, Manufacturing Engineering, and Logistics to
manufacture products that meet or exceed the requirements of customers and regulatory agencies around the world.
Contributions:
-Increased labor efficiency by 25%, increased quality by 2.5%, increased customer shipments on time by 6.7% while
reducing customer back order dollars by $137K.
-Met all shipment goals for 2 consecutive years while maintaining minimal head count using extensive cross training.
-Scrutinized all expenditures and kept all scrap, factory material, and tooling under budget.
Systems Material Handling, Olathe, KS 2006 to 2010
Claims Department Manager
Responsibilities:
-Managed both Returns Department and Customer Service Department.
-Direct report to President.
-Oversaw $6M in returned product while generating over $600K in revenue annually.
-Reported opportunities and proposed corrective actions to Executives/Directors daily, monthly, quarterly, and annually.
-Managed customer relationships and warranty claims.
Contributions:
-Completely revamped all processes, procedures, and systems of the SMH Claims/Returns Process.
-2009 Third Party survey of SMH customers revealed a positive performance rating of 94.6%.
-Drove my 2 teams’ engagement and productivity which increased processing by 43%.
Wal-Mart Distribution Center, Corinne, UT 2002 to 2005
Shipping/Receiving T-3 Trainer, Unloader, Risk Control, Loss Prevention Associate, Assistant Coach Pool
Responsibilities:
-Cross trained and performed all associate functions within the distribution center.
-Maintained professionalism, integrity and safety by deliberate observation and counseling.
-Trained and certified new associates on radio frequency computer units, forklift equipment, and job proficiency.
Contributions:
-Performed consistently above metric goals between 95% to 105% in shipping, receiving, and support areas.
-Demonstrated servant leadership at all times.
Salt Lake Organizing Committee, Snow Basin, UT 2002 Winter Olympics and Paralympics
Team Event Prep Supervisor
Responsibilities:
-Supervised several teams in maintaining the world’s largest temporary stadium. (10 to 20 members per team).
-Structured all tasks, assign duties, and lead team in completion of duties.
-Integrated team strengths to accomplish set goals.
Contributions:
-Provided an excellent venue for thousands of international guests.
-Volunteered to supervise nighttime staff and operations.
Education
B. S. Degree in Logistics and Operations Management. Weber State University, Ogden, Utah. GPA 3.42
Certification
NA
Skills
• Strategic management, critical thinking, team player, excellent computer, written, and oral communication skills.
• Microsoft Office Suite, Outlook, Lotus Notes, AS400, JDE, operations experience, strong customer relationships.
Addition Info
Avid outdoorsman, rescue scuba diver, ultra trail marathoner, guitar player, lived in Saudi Arabia for 12 years, worked and traveled extensively in Indonesia, Papua New Guinea, South Africa, Belgium, and Caribbean. Easily relocate to warmer climates. |
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