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sales executive

Education, Experience & Location
Resume ID: 104319
Location: Philippines Quezon City
Education: 4-yr Degree
Experience: 7 Years
 

  
Resume
Objective
provide customer oriented service at all times relating to specific sales issues

Work Experience
Working Experience:

DHL Express (Philippines), Corporation
Department: Direct Business Unit
Position: Telemarketing Executive
June 1, 2003 – Present

Job Description:

Quantify and qualify sales leads, utilizing globally agreed selection criteria before assigning that lead to a sales channel. Manage all multi-channel customers that do not currently have sufficient volume to warrant a regular telesales call or field visit. Endeavour to move as many of these accounts to Telesales or Field sales by assessing potential business growth through DM and follow-up responses.

Achievements:

* Telemarketing Executive of the Year in Regional Office (2006 Outstanding Sales Performer)
* DHL Philippines – 2006 Express Country of the Year
* 5 years service awardee in DHL Express (Philippines), Corporation -2006
* Top Telemarketing Executive for 14 Consecutive months: July 2005 – Sept. 2006
* Telemarketing is the first in endorsement in Asia Pacific for the month of Aug 2006
* #1 in Asia Pacific (AP) Leads Endorsement for the month of June 2006
* #1 in Asia Pacific (AP) Leads Endorsement for the month of July 2004
* Star Performer of the Telemarketing Group [Top Achiever – Most number of leads endorsed and highest First Time Buyer (FTB) conversion rate].
* Telemarketing Group- #1 in Asia Pacific (AP) – total leads; #1 in Asia Pacific (AP) – Revenue per day (MC RPD) Growth; and #2 in Prospects for September.

DHL Express (Philippines), Corporation
Department: Direct Business Unit
Position: Telephone Sales Executive
December 10, 2001 – May 31, 2003

Job Description:

Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment. Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.

Achievements:

* Top Sales Performer for the month of May 2003
* Top Achiever in Revenue Growth for the month of May 2003
* Top Sales Performer for the month of September 2002


American International Group Credit Card Company Philippines, Inc.
Department: Sales and Distribution
Position: Telesales Associate
April 3, 2000 – December 9, 2001

Achievements:

Performance Recognition Award:
* Top Team Performer for the month of July 2000
* Top Telesales Associate for the month of April 2000


Bayan Telecommunications, Incorporated – Roosevelt Branch
Department: Credit and Collection
Position: Tele Collector
June 24, 1999 - November 24, 1999


Honda Cars – Quezon City, Incorporated
Department: Finance
Position: Cashier
October 23, 1998 – January 30, 1999


R.G. Nicolas, Incorporated
Accounting Department
April 17 – June 8, 1995
Practicum


Education
Educational Background:

College:Dominican College
F. Blumentritt Street, San Juan, Metro Manila
1992-1996

Course: Bachelor of Science in Commerce Major in Management
Achievements:Loyalty Award – Gold Medal

High School:Dominican College
F. Blumentritt Street, San Juan, Metro Manila
1988-1992

Elementary:Dominican College
F. Blumentritt Street, San Juan, Metro Manila 1982-1988

Organizations:

Rotary Club of the Philippines – Member
Social Studies Club- Member
United Nations Organization Participant

Short Course Certificate: AMA Computer Learning Center(ACLC) Nov. 23, 1996 – May 23, 1997


Certification
DHL Express Philippines, Corporation
Effective Telephone Skills Workshop
June 18 & 19, 2007

DHL Express Philippines, Corporation
Global Business Etiquette and Image Management
May 4, 2007

DHL Express Philippines, Corporation
Effective Sales Territory Management
June 5-7, 2006

DHL Express Philippines, Corporation
BIC Telemarketing Training
May 8-10, 2006

DHL Express Philippines, Corporation
Gateway Apprentice Program
April 25-26, 2006

DHL Express Philippines, Corporation
Fast Forward Training
September 22-23, 2005

DHL Express Philippines, Corporation
English Fluency Course
September 6 & 22, 2005

DHL Express Philippines, Corporation
Best in Class 2 – Telesales
September 15-17, 2004

DHL Express Philippines, Corporation
Fast Forward Training
January 26-27, 2004

DHL Express Philippines, Corporation
Best in Class – Telesales
May 2003

DHL Express Philippines, Corporation
Service Plus: Beyond Customer Expectation Workshop
April 21-23, 2003

DHL Express Philippines, Corporation
Telephone Sales Training – Developing People, Advancing Business
March 17, 2003

DHL Express Philippines, Corporation
Business Communication Program
July 26, 2002

DHL Express Philippines, Corporation
Basic Air Cargo
June 3-6, 2002

DHL Express Philippines, Corporation
Negotiating Successfully
May25, 2002

DHL Express Philippines, Corporation
Selling I.M.P. More Program
Dusit Hotel, Makati City
March 4-5, 2002

DHL Express Philippines, Corporation
Managing Sales People Program
Dusit Hotel, Makati City
February 20-22, 2002

DHL Express Philippines, Corporation
Selling with Impact
Oakwood Premiere, Ayala Center, Makati City
January 28-30, 2002

DHL Express Philippines, Corporation
Employee Induction Program
JMT Building, Ortigas Center, Pasig City
December 10-14, 2001

AIG Credit Card Company Philippines, Inc.
Corporate Orientation Program for the Employees
Mandaluyong City
September 27, 2001


Skills
Computer literate, People-oriented, works well with minimum supervision,proficient in both English and Tagalog
 

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