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General Manager

Job ID: 106399
Location: USA Ketchikan
Status: Full Time
JobLevel: Executive
Company: Vigor Industrial
Contact: Jennifer Green

Job Description
Job Title: General Manager
Department: Operations

Alaska Ship & Drydock

The role has P&L accountability for designated Ship Repair Yard(s) working under the general guidance of Senior Management. Through and with staff, ensure that people, facilities and other resources are brought together optimally to meet the Company’s business mission by providing timely and cost-effective ship repair, ship building, conversion and construction. This is a hands-on position requiring interaction with people at all levels of the organization.

(This list is not intended to detail all aspects of the assigned work but is representative of the job’s overall responsibilities)
1) In partnership with Human Resources, develops a strategic labor resources plan that addresses recruitment, hiring, alternative labor sources, employee development and retention to build a highly capable management team and labor pool.
2) Oversees daily shipyard operations and proposes improvements in the following areas listed but not limited to: facilities maintenance/management, production activities, and workforce management.
3) Takes final responsibility for budgeting and managing fixed and variable overhead through diligent financial planning.
4) Determine and manage appropriate levels of overhead costs and employees
5) Develops key customer contacts and nurtures long-term business relationships. Involves appropriate members of the organization in multi-level selling. Establishes and maintains methods for measuring and tracking customer satisfaction. Provides feedback to appropriate managers.
6) Perform estimating and project management duties as required to ensure effective execution of ship repair operations. Audits reports & job progress to ensure the accurate allocation of staffing based on bid proposal and job requirements. Makes appropriate changes where necessary.
7) Through project managers and other employee supervisors, ensure each employee who works on a job receives a fair and accurate performance assessment, and that they understand and abide by all established safety, conduct, and quality guidelines.
8) Identify training resources such as college courses, trade programs as well as on-the-job experiences that will provide employees with the technical skills necessary to sustain a highly skilled and productive workforce.
9) Qualify, screen and develop a nucleus of local materials suppliers and subcontractors.
10) Assure accurate forecasting of operating costs and facilities needs across the business units. Work closely with the executive management team to ensure the most efficient and effective deployment of limited resources to ensure project success. Serves as facilitator and arbitrator with regard to competing interests and resource allocation issues.
11) Develop value propositions to distinguish Vigor operations from the competition and favorably impact the ability to attract new business.
12) Coordinate inter-company communications and resource sharing in areas of workforce development, project staffing, safety, environmental, accounting and other areas.
13) Support the Corporate business mission and vision through modeling the desired behaviors and communicating and reinforcing the messages through daily activities and interactions.
14) Support supervisory efforts that include employee development and corrections.
15) Continue to develop professional competencies and knowledge of the ship repair industry through ongoing education, association participation, research and other means.
16) Act as liaison to local community organizations, political interests or other identified applicable associations.
17) Responsible for managing appropriate levels of company assets, tools and equipment and budgeting of same.

The role operates within established guidelines, but must use sound judgment and independent decision making when carrying out job responsibilities. He/she has the ability to influence and recommend modifying existing protocols. Has budget responsibility for Alaska operations. The role reports to the Regional Director of Ship Repair. Failure to meet the expectations of the job could result in capital asset failure and the resulting loss of production and profit. When exploring new directions or policies, considers and consults with corporate representatives to assure compatibility with holding company goals and initiatives.

Supervises on average 100-150 employees, with significant surges up/down depending on work volume. Direct reports include employees at various levels with direct reports including Project Managers, Assistant Project Managers, Superintendents, Dock Master, Accounting Manager, Purchasing Supervisor, and Administrative Assistants. Supervision is general in nature, but may require more hands on supervision.

Interactions are at varied levels throughout the organization, external agency representatives and SCC tenant representatives. This person has the responsibility to exercise position authority regarding issues of safety, technical errors and/or legal risk.

• A sense of urgency and a passion for excellence that is obvious to customers, key reports, business unit members and the organization as a whole.
• Demonstrated experience growing the profitability of a business unit through both revenue enhancement and cost reduction.
• Effective oral and written communication skills that span the customer and business unit population. Skilled at acquiring knowledge through asking the right questions. Understands his/her audience and how to focus on their perceived benefits and interests.
• Excellent informal influence skills; the ability to succeed in accomplishing tasks when the performers are not necessarily in the direct line of authority. Recognized as a leader, not just a manager.
• Familiarity with budgeting and financial statements. Able to identify, articulate and assist others in understanding the key financial drivers throughout the operation.
• Ability to develop metrics to support operational improvement.
• Collaboratively sets performance goals for the unit and holds people accountable for delivery on same while recognizing the need to allow new talent to “earn while they learn.”
• Able to build alliances with key union representatives through identification and expansion of areas of common ground.
• Strong leadership skills including conflict resolution, real-time decision-making, high performance expectations and the capability of inspiring the team to meet them.
• Strong entrepreneurial outlook with a clearly demonstrated sense of ownership over both the process and the results.
• Able to think outside the box and find ways to win regardless of obstacles.

• Bachelor’s Degree from an accredited college or university in marine engineering or equivalent combination of education and experience is preferred.
• Minimum of eight (8) years of experience in general management with Profit and Loss responsibility, in a ship repair yard or related industry that employs highly skilled journey level technicians.
• Demonstrated ability to plan, forecast and deploy resources in a high-variability environment is considered equivalent.
• Minimum five (5) years of direct customer interface, including relationship-building, contractual negotiations, and resolution of financial and service issues.

Work is conducted in a dynamic, fast-paced shipyard setting with moderate to loud noise levels from production activity in the shipyard. The individual will be required to be in production areas in yard and onboard ships. He/she must be able to walk to and from job sites. The person must be able to climb inclined stairways and vertical ladders; to enter confined areas and tanks; to work at heights. The incumbent must be able to frequently bend, squat, crawl, twist and may be required to lift up to 50 pounds. He/she may be required to work more than 8-hour shifts and weekend work. There may be local travel and out-of-town travel (including air travel) up to 50% of the time with notice.

While in production areas will be exposed to all weather conditions, noise, dusts and odors.

Must have the ability to perform the essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others.

Vigor Industrial, and its wholly owned subsidiaries, practice Equal Opportunity Employment. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, status as a qualified individual with a disability, a protected veteran, or any other protected status. We are a drug free work place.
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